Help

We aim to ship out all of our products as soon as possible. It is worth noting though that to make sure our prices stay as low as possible, we only have a small warehouse, which may mean that your order could take longer than usual. To find out the status of your order, click here.

We’re open 7 days a week and will get back to you within 24 hours ????

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy ⤵️

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Returns process

To return an item, please email customer service at hello@gameforgifts.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Game For Gifts, Ruckstones, 41 Chantry View Road Guildford, GU1 3XW United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least forty five (45) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: hello@gameforgifts.com